Shipping Rates:
- $20.00 or less add $5.99
- $20.01 - $40.00 add $7.99
- $40.01 - $60.00 add $9.99
- $60.01 - $100.00 add $11.99
- $100.01 and over, FREE!
All products are shipped via USPS (United States Postal Service)
Sorry, we do not ship outside the U.S.
Online Payment Method:
We accept the following - Visa, Mastercard, American Express, Discover & Paypal
Offline Payment Method:
We accept checks - Simply place your order online, then mail your check to:
Fliederweiss
2832 NE Fremont Drive
Portland, OR 97220-5342
Catalog Orders:
You may pay by credit card or check using the mail-in Order Form at the back of our donwloadable Catalog.
Phone Orders:
Sorry, we do not accept phone orders at this time.
Most orders filled within 1-3 business days. Please allow 7 - 10 business days for check orders.
Return Policy:
All products are covered by our money back guarantee. If you are not satisfied with any item, don't hesitate to email us within 30 days of receipt for an exchange or a refund of its purchase price. Please include the reason for return and the remedy you are seeking. We do not refund shipping charges, except under extenuating circumstances.
Return to:
Fliederweiss
2832 NE Fremont Drive
Portland, OR 97220-5342
Damaged Shipment Policy:
If the package is damaged upon receipt, please have your mail carrier document the damage. If the merchandise is damaged or otherwise unacceptable, contact Customer Support immediately by email.
Backorder Policy:
You will be notified immediately of any products on backorder. We usually hold the order until it can be shipped complete, saving you extra shipping costs. If you choose to cancel the back ordered item(s), we will cheerfully refund your money.
Privacy Statement:
For each visitor to our Web page, our Web server automatically recognizes no information regarding the domain or e-mail address. We collect the e-mail address of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, user specific information on what pages consumers access or visit and information volunteered by the consumer, such as survey information and/or site registrations.
The information we collect is used for internal review and is then discarded, used to improve the content of our Web page, used to customize the content and/or layout of our page for individual consumer and used by us to contact consumers for marketing purposes. If you do not want to receive e-mail from us in the future, please let us know by sending an e-mail, calling or writing, and telling us that you do not want to receive e-mail from our company.
Terms of Use:
You understand and agree that the owners of this site shall not be liable for any direct, indirect, incidental, consequential or exemplary damages, including but not limited to, damages for loss of profits, data or other intangible losses (even if the owners of this site have been advised of the possibility of such damages), resulting from the use or the inability to use the product(s) and or service(s) or any misuse of the product(s) and or service(s) in a manner not in accordance with their intended use.
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